Everything about your guests
All your guest data in a structured and segmented database. Individual and deduplicated client files with preferences, history, communications, and much more
🌟 1st International Hotel CRM Solution
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Hospitality CRM
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Join the 2000+ hotels using Experience
Why choosing Experience ?
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Years of experience
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hotels, spas, restaurants across the globe
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emails sent per month by our clients
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recommandation rate
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Our Solutions
Create your own guest platform
Why choose Experience CRM ?
- Structured guest data
- Gain operational time
- Lower OTA impact
- Manage online reviews
- Marketing performance
- Upselling opportunities
Forget repetitive tasks
Make the most of transactional and marketing automations to dedicate more time to your guests.
Drive more direct bookings
Lower global OTA commissions by creating loyalty through targeted marketing campaigns and dedicated programs.
Don’t let reviews unanswered
We have an ORM included in the CRM that lets you manage easily your online reputation. Manage replies with AI, understand feelings and keywords used, and much more
Marketing attrition at a grasp
Measure the real effectiveness of your marketing effort, whether for each campaign sent or in a defined timeframe.
Increase your hotel’s TRevPAR
Make the most of dedicated solutions to sell guests additional services before the check-in or during their stay
