Amenitiz & Experience: Connecting hotel management to the customer experience
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Outstanding Feedback
An impressive post-stay satisfaction score, reaching up to 9.8/10 for our shared hotel clients (using amenitiz and Experience), collected directly through Experience surveys.
Some hotels successfully collect 76% of guests' email addresses before arrival thanks to Experience.
Why Experience is the cherry on top of the Amenitiz cake?
Wait, what exactly is a CRM?
CRM stands for Customer Relationship Management. It is the tool you use to track everything a guest wants and needs, what went well, how to get them to come back, how to prevent OTAs from stealing them, and how to show the world the great service you provide!
If Amenitiz already gives me a PMS, a Channel Manager, a Booking Engine, and a Website, do I really need a CRM?
Yes! This is where Experience comes in. It is your safety net for any blind spots during the stay. Everything that could go wrong is addressed, and everything that could go right is taken to the next level!
Like so many hoteliers, choose the full package — choose Experience!