Gauvendi
Official Experience Partner
We are proud to feature this partnership and show you how their solution fully integrates with Experience.
Once the room is sold, you need to make the guest fall in love with your hotel. Here’s how it’s done:
-
Why do I need a CRM to make my guests appreciate their stay?Simple! In your hotel, a CRM is THE tool to prevent bad experiences and create unforgettable ones. You build a real relationship with your guests so they aren't just passing through. A CRM helps you provide extra care for every single one of them.
-
OK, I need a CRM, but why should I choose Experience?The million-dollar question! Because Experience doesn't just help you take care of every guest as if they were family. Experience also helps you fight back against OTAs, and creates a loyalty program that prompts your delighted guests to return and spread positive word-of-mouth. Not to mention online reputation monitoring and its incomparable email campaign tool to increase revenue!
-
How do GauVendi and a CRM like Experience work together to benefit your hotel?GauVendi is transforming the way hotel stays are sold by replacing traditional room categories with personalized experiences based on guest preferences. Thanks to its AI-driven sales engine, it can also adapt offers, prices, and options in real time to maximize conversion rates and guest satisfaction. The CRM then structures and leverages the wealth of data from reservations to extend the customer relationship, personalize interactions, and drive long-term loyalty. Together, they connect personalized sales with personalized customer relationships.
Smart Conversion
With GauVendi, optimize conversion rates using AI and supply-demand matching. Use the CRM to turn that performance into customer engagement and loyalty.
Product vision vs. customer vision
GauVendi organizes its offerings around products and experiences, while CRM organizes its strategy around the customer and their long-term value.