Planet
Top E-reputation
Some of our hotel clients achieve an online reputation score of 90% globally, with a perfect 5/5 rating on TripAdvisor.
ROI Generated
Some hotels that use Experience and Planet generate several hundred thousand euros in direct revenue through their marketing campaigns on Experience.
Planet’s mission is to create a seamless connection between all your systems.
Experience’s mission is to create a seamless connection between your staff and your guests
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Why do I need a CRM?You need a CRM because you want to be in the hospitality business, not in accounting, crisis management, or real estate. You want to welcome guests and give them the best possible stay! A CRM allows you to do just that. It establishes a connection between your staff and guests so you can be proactive with your guests' needs. The result: better online ratings, more direct bookings, and word-of-mouth like no other!
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How is Experience connected to the Planet PMS, Protel?They feature a full 2-way integration! It means that everything recorded in your PMS is instantly available in your Experience CRM, and any information entered into your CRM automatically syncs back to your PMS. And yes! Experience and Protel are fully connected this way, saving you countless hours!