Online expertise with RoomCloud. On-site expertise with Experience.
Set your rates with RoomCloud and deliver beyond expectations with Experience.
How is this combo the key to your success? Let’s find out!
Why are Experience and RoomCloud a winning combination?
Definitely! With RoomCloud, your online presence is fully under control. You manage your rates and channel your bookings across every platform, including your own website. Experience adds to that by helping you create the best possible stay for your guests. Combined, these two solutions create higher guest satisfaction, better online ratings, more upselling, averted crises, and an empowered staff. So... convinced yet?
What specific things can I do with RoomCloud and a CRM like Experience?
You use RoomCloud to maximize your bookings by connecting and synchronizing all your distribution channels in real time. Once the reservation is confirmed, the CRM takes over to centralize customer information, personalize communications (before, during, and after the stay), and finally implement loyalty initiatives. In practical terms, you shift from a focus on filling hotel rooms to a continuous strategy of customer relationship management and recurring revenue.