🛎️ DIGITAL ROOM DIRECTORY FOR HOTEL

Tired of having to keep reminding guests that check-out is at 11am?

Offer your customers a personalised digital room directory, accessible with a simple scan. Fewer repetitive questions, more time for what really matters — the experience.

Hotel concierge services displayed

Join more than 2 000 hotels

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The problems you know all too well

The paper booklet is a thing of the past!

Your guests keep asking the same questions. Your team keeps dealing with the same requests. It’s time to step it up a gear.

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Check-out time ?

Your team answers the same question 30 times a day. Automate the information and free up time for what really matters.
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Incorrect print information

Changed timetables, new services, seasonal offers: your printed information isn’t updated in real time.
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Your unseen extras

Spas, room service, excursions... your guests don’t even know these services exist! You're missing revenue with every stay.
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Overloaded reception

Calls regarding basic information tie up your team and compromise the quality of service for everyone.
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Digital world

Your guests order, book and find out information on their smartphones. Your brochure needs to be where they are.
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One booklet for everyone

A business traveller doesn’t have the same needs as a family. Why show everyone the same services?

Why a digital room directory ?

Features included

Everything you need, nothing you don't

Six features designed for the hospitality industry, available from day one.

doorbell
doorbell

Welcome message

Arrange a personalised welcome, with key information sent automatically to each guest upon arrival.
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border_color

Real-time personalisation

Choose and edit the content displayed in real time: text, images and offers, so that the content reflects your brand.
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phone_android

Universal accessibility

Accessible via a web address on a computer, tablet or smartphone. No app for your customers to download.
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assignment_ind

Customer segmentation

Define which services are displayed based on the category: leisure, business, family, VIP. Each customer sees the options that apply to them.
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local_grocery_store

Additional sales

Offer tailored extras during the stay. Services are categorised, listed and can be ordered directly from the room directory.
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qr_code

QR code per room

A dedicated QR code for each room, ensuring a highly personalised experience and maximised visibility upon arrival.

💬 WhatsApp Option

A direct link to your reception

Offer your customers the simplest and most natural way to get in touch with you: WhatsApp. From the room directory, a single tap is all it takes to start a conversation.

  • Fewer phone calls to reception
  • Asynchronous communication: reply when you’re available
  • Accessible, centralised communication history
  • The preferred channel for 80% of mobile customers
A WhatsApp exchange with a guest

Let’s talk !

🛎️ Your digital room directory for hotel

Book your free demo

Hospitality CRM

  • do_not_disturb_alt
  • favorite_border
  • 360
  • emoji_events

How we can also help you...

  • Structured guest data
  • Gain operational time
  • Lower OTA impact
  • Manage online reviews
  • Performance Marketing
  • Upselling opportunities

Everything about your guests

All your guest data in a structured and segmented database. Individual and deduplicated client files with preferences, history, communications, and much more

Receptionist looking at a guest profile into the CRM

Forget repetitive tasks

Make the most of transactional and marketing automations to dedicate more time to your guests.

Relaxed receptionist with less worload

Drive more direct bookings

Lower global OTA commissions by creating loyalty through targeted marketing campaigns and dedicated programs.

Don’t let reviews unanswered

We have an ORM included in the CRM that lets you manage easily your online reputation. Manage replies with AI, understand feelings and keywords used, and much more…

Marketing attrition at a grasp

Measure the real effectiveness of your marketing effort, whether for each campaign sent or in a defined timeframe.

Increase your hotel’s TRevPAR

Make the most of dedicated solutions to sell guests additional services before the check-in or during their stay