Mews
Proud partners of Experience since 2018
"Experience is a functional solution, with rich data and solid integrations. Responsive contacts, simple commitments and kept. Overall, everything you expect from a hotel CRM on a daily basis. The CRM is reliable and efficient. The analyzed and visualized analytics data is good. The teams are responsive, professional and keep their commitments, which reinforces trust. Overall, the tool perfectly meets the daily needs of a hotel establishment."
Bed & Breakfast & Inn in Paris
Using Mews PMS and Experience CRM
Mews features a full 2-way integration with Experience.
Everything is designed so you can focus on taking care of your guests.
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2-way integration? What does that mean exactly?It means that everything recorded in your PMS is instantly available in your Experience CRM, and any information entered into your CRM automatically syncs back to your PMS. And yes! Experience and Mews are fully connected this way, saving you countless hours!
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So you're saying Mews and Experience aren't redundant?Quite the opposite! They complement each other perfectly. A PMS isn't built to manage your guests; it’s built to manage your property. If you were the captain of a ship, the PMS would be the engine crew, while the CRM is the cabin crew. Both are absolutely vital, but the key to a great voyage is that both crews work perfectly together as one. That's exactly what you get with the unbeatable combination of Mews and Experience!
Post-Stay Satisfaction
Up to a 9.5/10 guest satisfaction score collected via the Experience post-stay surveys.
Premium E-reputation
Up to a 94.7% global e-reputation score achieved across all major online review platforms.
Recovered Database
Up to 83% of guest email addresses successfully recovered for hotels working with Mews and Experience.