Loyalty program for hoteliers

Loyalty programs for hotels by Experience

Turn your guests into loyal customers. Automate rewards. Grow your revenue.
  • Automatically identify your most valuable guests
  • Tailored rewards aligned with your strategy
  • Unified and actionable customer data
  • Fast deployment, no technical complexity
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Why implement a loyalty program?

Turn occasional guests into repeat customers

Today, guest loyalty is a key growth driver in the hospitality industry. Loyal customers book more often, spend more, and become true ambassadors for your property.
With Experience, you can build a loyalty program tailored to your business, while maintaining full control over your rules, rewards, and customer relationships.

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Privilege - A simple and efficient way to identify and reward your best guests.

Privilege allows you to automatically segment your VIP guests and assign them benefits based on their value.
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Custom made Program : A fully customizable loyalty program designed for hotel groups.

Centralize customer data across multiple properties and build a fully tailored loyalty program based on a configurable points system.

Two programs tailored to your needs

A flexible solution for every type of hotel

With Privilege, reward your guest with levels

Privilege allows you to automatically segment your VIP guests and assign them benefits based on their value.

Define your loyalty criteria:

  • Total revenue generated
  • Number of stays
  • Number of nights

Then create as many tiers as you want (Silver, Gold, Platinum, etc.) and assign rewards to each level.

Key benefits:

  • Quick and easy setup
  • Intuitive management
  • Automated guest communications (tier upgrades, rewards, etc.)
  • Clear visibility on your top customers
Email message of hotel reward

A fully customizable loyalty program designed for hotel groups.

Nexus centralizes customer data across multiple properties and enables you to build a fully tailored loyalty program based on a configurable points system.
How it works :
  • Merge customer data across properties
  • Define your own points engine
  • Example: €100 spent = 50 points
  • Convert points into rewards:
  • Discounts
  • Free nights
  • Experiences

Key benefits:

  • Fully customizable program
  • Unified customer view across the group
  • Designed for multi-property strategies
  • Can be combined with Privilege

Ready to launch or improve your loyalty program?

Discover how Experience Hotel can transform your guest relationships and increase customer retention.