CRM and PMS working hand in hand to provide the best service for both you and your guests

Partnering with Experience Hotel since 2023

"Using Experience CRM in combination with my PMS has become as natural as breathing for my staff. I know instantly how to improve the satisfaction of my guests, how to get them to return and what strings to pull to get great reviews online! Thank you to the Experience team, you are making the life of hoteliers way much easier."

Balmoral Hotel - 4 stars hotel, Paris

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Happy Guests

A consistent rating of up to 9.7/10 on post-stay feedback, reflecting a flawless guest journey thanks to Experience and *5stelle.
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Data Ownership

Up to 33% of real email addresses captured from your OTA bookings.
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Growing Loyalty

Up to 25 guests converted into loyal brand ambassadors each month.
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How is 5stelle* connected to Experience?
Let’s take a look!

  • Connected? How?
    Experience looks directly into your PMS to find the data needed to assist you with the guest experience, upselling, marketing, e-reputation, and a whole lot more!
  • You mean... I won't have to manually enter anything into Experience CRM?
    That's right! You got it! Let us take care of you the way you take care of your guests.

Like so many hoteliers, choose efficiency — choose Experience!