Gauvendi
Partnering with Experience Hotel since 1998
"Using Experience CRM in combination with my PMS has become as natural as breathing for my staff. I know instantly how to improve the satisfaction of my guests, how to get them to return and what strings to pull to get great reviews online! Thank you to the Experience team, you are making the life of hoteliers way much easier."
Balmoral Hotel - 4 stars hotel, Paris
****
Official Experience Partner
We are proud to feature this partnership and show you how their solution fully integrates with Experience.
Once the room is sold, you need to make the guest fall in love with your hotel. Here’s how it’s done:
-
Why do I need a CRM to make my guests appreciate their stay?Simple! In your hotel, a CRM is THE tool to prevent bad experiences and create unforgettable ones. You build a real relationship with your guests so they aren't just passing through. A CRM helps you provide extra care for every single one of them.
-
OK, I need a CRM, but why should I choose Experience?The million-dollar question! Because Experience doesn't just help you take care of every guest as if they were family. Experience also helps you fight back against OTAs, and creates a loyalty program that prompts your delighted guests to return and spread positive word-of-mouth. Not to mention online reputation monitoring and its incomparable email campaign tool to increase revenue!
Winning combination
More than 3000 hotels have chosen the winning combination of Experience Hotel and Transient Flow
Savings
About $100,000 earned by hoteliers each month thanks to their good software choice
Returning guests
80% of returning guests for hotels equipped with the two right solutions