Author: Jennifer

May 27, 2021

[Infographic] The different types of emails to send to your guests

Dear hotel owners and managers, Email communications with your [...]

April 2, 2021

I know that 95% of people mix their e-reputation and guest [...]

November 10, 2020

Dear readers, After an eye-opening conversation about metasearch [...]

March 25, 2019

Dear hoteliers, A few weeks ago, Airbnb confirmed its intention [...]

January 29, 2018

Today everyone knows it and everyone does it: encourage customers [...]

August 8, 2017

You may have noticed that my previous articles have been shorter [...]