June 21, 2023
Le cardex en hôtellerie : définition et utilité pour une expérience client personnalisée
Le cardex rassemble les données personnelles, préférences, [...]
Author: Jennifer
June 8, 2023
Hotels groups: Improve your E-reputation management
Your hotels collect a large number of online reviews, but : And [...]
June 8, 2023
Independent Hoteliers : A better management of your E-reputation.
You get a lot of customer reviews everyday, but : And for those [...]
May 9, 2023
Hotel groups: E-mailing automation
Your goal is to communicate more often to your customers… But : [...]
May 9, 2023
Independent Hoteliers: Automated Emailing
You want to communicate frequently with your customers… But : [...]
May 4, 2023
How to improve your ranking on TripAdvisor?
An online review platform and powerful tool used by travelers [...]
May 4, 2023
Hotel Groups: The Guest Pre-Stay as seen by Experience CRM
Recover guests’ personal details before they check in. Your [...]
May 4, 2023
Independent Hoteliers: The Pre-Stay by Experience CRM
Get the correct personal contact details of your guests even [...]
April 12, 2023
Case Study: How to retrieve your customer emails?
How do you retrieve customer email addresses that book in your [...]
April 11, 2023
How to improve your Hotel’s online visibility?
This white paper discusses the importance of having a good online [...]