Amenitiz
Partnering with Experience Hotel since 1998
"Using Experience CRM in combination with my PMS has become as natural as breathing for my staff. I know instantly how to improve the satisfaction of my guests, how to get them to return and what strings to pull to get great reviews online! Thank you to the Experience team, you are making the life of hoteliers way much easier."
Balmoral Hotel - 4 stars hotel, Paris
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Outstanding Feedback
An impressive post-stay satisfaction score of up to 9.8/10, captured directly through Experience surveys.
Successfull Marketing
€400 generated for every 1,000 marketing emails sent through Experience.
Guest Data Recovery
Up to 76% of guest email addresses successfully captured and integrated into the hotel database.
Why Experience is the cherry on top of the Amenitiz cake?
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Wait, what exactly is a CRM?CRM stands for Customer Relationship Management. It is the tool you use to track everything a guest wants and needs, what went well, how to get them to come back, how to prevent OTAs from stealing them, and how to show the world the great service you provide!
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If Amenitiz already gives me a PMS, a Channel Manager, a Booking Engine, and a Website, do I really need a CRM?Yes! This is where Experience comes in. It is your safety net for any blind spots during the stay. Everything that could go wrong is addressed, and everything that could go right is taken to the next level!