SiteMinder
Partnering with Experience Hotel since 1998
"Using Experience CRM in combination with my PMS has become as natural as breathing for my staff. I know instantly how to improve the satisfaction of my guests, how to get them to return and what strings to pull to get great reviews online! Thank you to the Experience team, you are making the life of hoteliers way much easier."
Balmoral Hotel - 4 stars hotel, Paris
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Top E-reputation
Up to a 94.1% global e-reputation score, featuring a perfect 5/5 rating on TripAdvisor.
Brand Promoters
Up to 29 guests converted into loyal brand promoters in a single month.
Guest Loyalty
Up to a 34% returning guest rate achieved, securing a strong and profitable base of loyal customers.
With SiteMinder AND Experience, you’re all set to reach the top.
A virtuous cycle awaits!
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What do you mean by a virtous cycle?Have you ever noticed that the places with the most care, the best service, and the highest attention to detail are also the places where guests are the most willing to spend? That’s the secret. No matter your star rating, when you show how much you care about your guests, they come back, spread the word about your hotel, book directly next time, and leave glowing reviews. SiteMinder and Experience are solely focused on making this a reality for your property!
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And you say a CRM is key to creating this virtuous cycle?We're saying that Experience CRM is key! Experience combines over a century of hospitality expertise, and from this deep knowledge, the CRM was created. Tailor-made for your hotel, Experience will handle everything you need so your guests leave with nothing but rave reviews! And the best part is... they will return with friends!