MyBeezBox
Partnering with Experience Hotel since 1998
"Using Experience CRM in combination with my PMS has become as natural as breathing for my staff. I know instantly how to improve the satisfaction of my guests, how to get them to return and what strings to pull to get great reviews online! Thank you to the Experience team, you are making the life of hoteliers way much easier."
Balmoral Hotel - 4 stars hotel, Paris
****
Official Experience Partner
We are proud to feature this partnership and show you how their solution fully integrates with Experience.
Upselling is a revenue stream that, when harnessed correctly, will boost your bottom line tremendously.
-
A CRM? What exactly is that?CRM stands for Customer Relationship Management. It is the tool you use to track everything a guest wants and needs, what went well, how to get them to come back, how to prevent OTAs from stealing them, and how to show the world the great service you provide!
-
How can a CRM boost upselling?The secret lies in the famous pre-stay, a concept invented by Experience! Once your guest has booked their stay, you send them a tailor-made form inviting them to share their preferences AND upselling your hotel's products IN ADVANCE. They feel taken care of, can select what they want, and discover what you have to offer. And voilà! The relationship is established. They see that you are a serious establishment and will continue to rely on you during their stay, leading to even more upselling opportunities for you!
Winning combination
More than 3000 hotels have chosen the winning combination of Experience Hotel and Transient Flow
Savings
About $100,000 earned by hoteliers each month thanks to their good software choice
Returning guests
80% of returning guests for hotels equipped with the two right solutions