Sesame Technology
Step into a fully
Partnering with Experience Hotel since 1998
"Using Experience CRM in combination with my PMS has become as natural as breathing for my staff. I know instantly how to improve the satisfaction of my guests, how to get them to return and what strings to pull to get great reviews online! Thank you to the Experience team, you are making the life of hoteliers way much easier."
Balmoral Hotel - 4 stars hotel, Paris
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Official Experience Partner
We are proud to feature this partnership and show you how their solution fully integrates with Experience.
Sesame digitizes your day-to-day operations.
Experience uses technology to reconnect you with your guests.
Let’s see how:
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What are some of Experience's core features?Pre-Stay (connect with your guests 7 days before arrival), Pre Check-in (speed up the check-in process), Mid-Stay (make sure you don't miss any red flags), Post-Stay (collect great feedback and display it online), and Email Campaigns (for birthdays, loyalty programs, holidays, etc.). Sounds great, right?
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Please explain what a CRM is.CRM stands for Customer Relationship Management. It is the tool you use to track everything a guest wants and needs, what went well, how to get them to come back, how to prevent OTAs from stealing them, and how to show the world the great service you provide! And guess what? Experience is the very first CRM on the French hospitality market. Since you want the best for your hotel, you'll want the pioneer!
Winning combination
More than 3000 hotels have chosen the winning combination of Experience Hotel and Transient Flow
Savings
About $100,000 earned by hoteliers each month thanks to their good software choice
Returning guests
80% of returning guests for hotels equipped with the two right solutions