Apaleo
Partnering with Experience Hotel since 1998
"Using Experience CRM in combination with my PMS has become as natural as breathing for my staff. I know instantly how to improve the satisfaction of my guests, how to get them to return and what strings to pull to get great reviews online! Thank you to the Experience team, you are making the life of hoteliers way much easier."
Balmoral Hotel - 4 stars hotel, Paris
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Premium E-reputation
Up to a 94.4% global satisfaction rate across all online review platforms for hotels equipped with Apaleo and Experience.
Revenue Boost
Up to 50K€ in direct revenue generated through email marketing campaigns sent via the Experience Marketing tool.
Recovered Database
Up to 90% of guest email addresses successfully recovered to build a powerful direct database. All thanks to Experience.
A seamless connection between your systems takes your property to the next level.
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What does a 2-way integration mean?It means that everything recorded in your PMS is instantly available in your Experience CRM, and any information entered into your CRM automatically syncs back to your PMS. And yes! Experience and Apaleo are fully connected this way, saving you countless hours!
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Why add a CRM to my already amazing PMS?Because a PMS isn't built to manage your guests; it’s built to manage your property. If you were the captain of a ship, the PMS would be the engine crew, while the CRM is the cabin crew. Both are absolutely vital, but the key to a great voyage is that both crews work perfectly together as one. That's exactly what you get with the unbeatable combination of Apaleo and Experience!
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What exact data is shared between the two solutions?Great question! Book a demo to find out!