July 21, 2025
Why emailing is essential for hotel marketing
Faced with increasing dependence on online booking platforms [...]
Author: Jennifer
July 17, 2025
Case study : e-reputation, review sollicitation
+56% more reviews... and a Traveller's Choice Award. The [...]
July 2, 2025
Why Every Hotel Needs to Measure Its Digital Customer Relationship (and How to Do It)
The customer experience no longer starts at reception. Find out [...]
July 1, 2025
Case study : Marketing automation
+700 bookings generated directly, on an international scale! Find [...]
June 21, 2025
Case study : WhatsApp
Hotel communications reach 91% engagement! Find out how the hotel [...]
June 19, 2025
What is a hotel CRM used for?
What is the purpose of a hotel CRM ? More than just sending [...]
May 16, 2025
CRM and customer database segmentation : the solution for increasing TRevPAR
At a time when hotel profitability is about more than just the [...]
April 23, 2025
Opening a Hotel: 8 good reasons to use a specialised CRM
Opening a hotel is a real challenge: managing bookings, creating [...]
April 14, 2025
The impact of good customer review management on hotel performance
Managing customer reviews is an essential factor for [...]
March 17, 2025
Experience CRM vs Mailchimp: Which Tool is Truly Designed for Hoteliers?
Which emailing and newsletter tool is right for hoteliers? [...]