November 3, 2025
Email Marketing & Newsletter for hotels: a guide with best practices to avoid spam and optimise your deliverability
Your offers deserve to be read. Here's how to make sure your [...]
Author: Jennifer
October 23, 2025
Case study : transforming the pre-stay into a growth lever thanks to digital upselling
A successful digital upselling strategy for this french hotel! [...]
October 14, 2025
The alliance of digital and sustainability: CRM and hotel tools at the heart of the CSR strategy
Discover how your CRM and digital hotel ecosystem are powerful [...]
October 7, 2025
Case study: PMS and CRM, fluidity as a driver of transformation
Discover how the 4* Whistler Paris hotel has increased its [...]
September 11, 2025
Will AI transform tomorrow’s hotel industry?
Already present in hotels, AI adjusts and anticipates. Is it [...]
August 21, 2025
Hoteliers : is your customer relationship really in 2025 ?
Is your hotel customer relations up to the standards expected in [...]
July 28, 2025
Case study : customer relations, Experience Performance Score
Clearly measuring the impact of your customer relations? In this [...]
July 21, 2025
Why emailing is essential for hotel marketing
Faced with increasing dependence on online booking platforms [...]
July 17, 2025
Case study : e-reputation, review sollicitation
+56% more reviews... and a Traveller's Choice Award. The [...]
July 2, 2025
Why Every Hotel Needs to Measure Its Digital Customer Relationship (and How to Do It)
The customer experience no longer starts at reception. Find out [...]